Business & Sales Coaching, Advisory Services
Are you a business owner, a director or sales professional? Are you feeling overwhelmed or possible you know your results could be better? Is your business working for you or are you working for your business? Is your sales conversion too low or are you struggling to achieve the sales price you should be getting? These are just some of challenges that I hear from many and this is the reason why I have created, and will continue to create, the following self-help articles.
The ultimate way to know for sure if you are on top of your business is to know where the money is going at all times. Not fully understanding your cash flow 101 starts a domino effect. And is, in fact, one of the recognized leading causes of business failure. Many...
Business owners who are not able to efficiently manage their cash flow are almost always doomed to crash. Poor cash flow management…
There is a steady stream of new technology being released that has been specifically designed to improve customer experience.
When you’re able to develop a customer experience map that is backed by data, well thought-out, and represented with meaningful yet simple visuals
Customer Experience Mapping proves to be a business saver. This process will give you insights such as: will a customer who connects with your business at a specific point after their purchase.
One of the most rewarding opportunities in maintaining a competitive advantage in any business can be achieved by developing a culture of excellence in customer experience. As a matter of fact, companies with a successful customer experience strategy attain less customer turnover, higher overall revenues per customer, and higher levels of employee satisfaction as well.
Life is made up of a series of ones. Like the old cliché saying: “one step at a time”, invariably this is correct. This message is so simple, yet especially when we are striving for faster improvement, it is difficult to remain disciplined about. It has now been...
How do you get to really understand your customer? There are two benefits in better understanding your customer or prospect: 1. Should they be your customer? In direct "language" you should ask yourself the following: "will this customer add to my bottom line, or will...
…your product is about the experience your customer has with your product, more than the features and benefits of the product itself.
The Sin I committed when I started my first business in 2004 was that I wore every hat in the business. There was no alternative option back then. After some time the business grew and each hat became heavier. How was I to excel at managing suppliers, staff training...
Imagine what you could achieve with the right business coaching and mentoring. I can help you achieve your goals and get the life balance you want. As a business coach and mentor, I will offer an objective perspective and insight that comes from years of experience. I will listen and offer appropriate guidance and advice. My goal is to help you maximise your existing skills, and to assist you in creating an accountable mindset that leads to increased clarity and focus.
Call 029 427 4980 to find out more.