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transformational

Business & Sales Coaching, Advisory Services

Are you a business owner, a director or sales professional? Are you feeling overwhelmed or possible you know your results could be better? Is your business working for you or are you working for your business? Is your sales conversion too low or are you struggling to achieve the sales price you should be getting? These are just some of challenges that I hear from many and this is the reason why I have created, and will continue to create, the following self-help articles.

SMEs simple guide to Cash Flow 101

The ultimate way to know for sure if you are on top of your business is to know where the money is going at all times. Not fully understanding your cash flow 101 starts a domino effect. And is, in fact, one of the recognized leading causes of business failure. Many...

How to Map Customer Experience 

When you’re able to develop a customer experience map that is backed by data, well thought-out, and represented with meaningful yet simple visuals

How to Ensure an Unforgettable Customer Experience Every Single Time

One of the most rewarding opportunities in maintaining a competitive advantage in any business can be achieved by developing a culture of excellence in customer experience. As a matter of fact, companies with a successful customer experience strategy attain less customer turnover, higher overall revenues per customer, and higher levels of employee satisfaction as well.

90-day Theme

Life is made up of a series of ones. Like the old cliché saying: “one step at a time”, invariably this is correct. This message is so simple, yet especially when we are striving for faster improvement, it is difficult to remain disciplined about. It has now been...

Avatar Analysis

How do you get to really understand your customer? There are two benefits in better understanding your customer or prospect: 1. Should they be your customer? In direct "language" you should ask yourself the following: "will this customer add to my bottom line, or will...

The Business Owner Is The Head SalesPerson

The Sin I committed when I started my first business in 2004 was that I wore every hat in the business. There was no alternative option back then. After some time the business grew and each hat became heavier. How was I to excel at managing suppliers, staff training...

resources

Business Advice

Looking for business ideas, tips, advice, strategy pointers? We have put together some resources to help you and your business on your journey to success.

Imagine what you could achieve with the right business coaching and mentoring. I can help you achieve your goals and get the life balance you want. As a business coach and mentor, I will offer an objective perspective and insight that comes from years of experience. I will listen and offer appropriate guidance and advice. My goal is to help you maximise your existing skills, and to assist you in creating an accountable mindset that leads to increased clarity and focus.

Call 029 427 4980 to find out more.