Harnessing FFWA to Propel Customer Satisfaction
In business, your success hinges on meeting your customers’ needs. The more your customers want what you offer, the more they’ll invest in buying from you,…
Learnings Retention: The Power of Intentions and Reflections
There is Learning and then there is Learning Effectiveness. At face value, this differentiation may seem inconsequential. Maybe it is? Specifically, as a business owner,…
Happy Holidays and Year-End Reflections
Kia ora, as the festive season envelops us, I want to extend my warmest wishes for a joyful Christmas and a happy New Year! This time…
Why 90-Day Plans Trump Traditional Strategies in Business Success
If you ask another SME owner if they use 90-day planning they will most likely say no they don’t. Then they will justify that it’s impossible to…
The ABs shed light on your Business Strategy
CHRIS HYDE / GETTY IMAGES As unexpected and disappointing it was to have the ABs first reach the finals, and then to lose by one…
Only Two Aspects Matter In Any Business Strategy
But a third one foretells if your strategy actually means anything. There is one aspect missing in every single business strategy that I have seen…
Virtual Shareholding: The Strategic Advantage to SMEs
Introduction I struggled to find hard data on why high-performing employees leave a business, after all, these are the exact people we want to retain….
360 Reviews: Ignite Growth or Risk Culture Collapse
The three elements you need to focus on for your 360s to NOT Sabotage your Culture. WHAT ARE 360 REVIEWS? 360 reviews are a powerful management tool for developing effective leaders…
Implementing Profit Sharing: Driving Employee Engagement and Financial Performance
Profit sharing is a powerful tool that can further develop your organisation’s employee engagement, financial performance, and company culture. It is not a quick-fix, short-term strategy to be used to fix poor employee engagement or poor company culture
Reframing perceptions on time and stress + Open-book
Reframe Your Perceptions on Time and Stress Management and Embrace an Open-Book Approach to Find Balance. Discover the secrets to success.
An Introduction to Open Book Management
Open Book Management (OBM) is a management approach that emphasizes transparency within a business. This transparency generally involves most aspects of the business including information related to the business strategy, planning, and the financials.
Mastering Difficult Conversations
A way, especially for high S’s, to stop procrastinating on those awkward conversations that you should be having. Kia ora, you may not own a…
