by Sean Foster | Nov 13, 2018 | Customer-centric, Strategy
When customers visit your website, call your store or drop in, what kind of experience do they have? When they purchase your products or services, what type of support, information or follow-up do they receive? And, if they run into a problem with your product or...
by Sean Foster | Oct 16, 2018 | Sales, Strategy
Do you remember when you developed your new product or service? At some point, you discussed how you were going to get it to market, how you were going to get customers to buy it. What did your checklist look like, to get it to market? Some of the points you probably...
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